This public explorer is a grouped representation of the production legal lead-routing Zap, showing the decision architecture without exposing private case labels, recipient details or client data.
Why the Zap became largeOne lead can take very different routes depending on client status, sales/solicitation checks, case classification and downstream destination rules.
The workflow storyLead → normalize → qualification → special-case exits → case path split → branch-specific rules → attorney/team destination → delivery or fallback review.
Case names and recipient details are intentionally grouped in this public version. The goal is to show the decision architecture, not expose a client's internal routing map.